One of the common issues that manual processing causes is data errors. So, while automating processes wherever human input is required, try keeping the data entry to a minimum. In order to do so use following approaches.

Pre-populate Data

Load as much data by default as possible e.g. a user’s information from LDAP

Adeel Javed - UX Patterns For Improving Worker Engagement

Provide Options

Provide list of values instead of a free form input e.g. type of issue. This reduces any erroneous data entries and is useful when doing analytics.

Adeel Javed - UX Patterns For Improving Worker Engagement

Pre-Calculate

Make the interface do as much calculations as possible e.g. in screenshot above the interface is calculating total in $ and then total cost to client in ¥.

Adeel Javed - UX Patterns For Improving Worker Engagement

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Adeel Javed - UX Patterns For Enterprise Applications