Imagine you are case worker responsible for a fraud investigation. In order for you to find a suspect, you need to look at analyze various other cases, accounts, and data. This is extremely time consuming and at times infuriating. A great way to improve the user experience is to use connectivity maps.

The idea is that system itself analyzes the data, and then presents the case worker with a map highlighting all other cases and accounts connected to the case being investigated.

Adeel Javed - UX Patterns For Enterprise Applications

The usage of these connectivity maps is not limited to just this one use case but can be used in many other scenarios as well. A few other use cases of connectivity maps:

  • Device dependencies: a connectivity map will help identify the impact on infrastructure if a device fails.
  • Air traffic: connectivity map can show how delay at one airport might have an impact on overall air traffic.

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